Services
Engineering
In the course of the last years, the activities of EUROCOM has been focused on the engineering and supply of highly technological integrated solutions, and time again has demonstrated its expertise in a number of specific fields, such us water intake solutions.
All product design is provided by in-house specialist design engineers who are dedicate to meet each Customer’s individual requirement.
With advanced 3D graphics and modelling, products are designed and tested in different operating conditions and requirements for its customers. This system, in conjunction with our finite analysis package, always ensures to meet the purpose of each specific project.
Dedicated project managers follow each job from the first step to the final delivery of the equipment, working in symbiosis with the EUROCOM engineers, with its suppliers and subcontractors – all aimed to accomplish the Client’s requirements in the most minute details.
Expertise & Site Supervision
Eurocom provides a full assistance to the erection and commissioning of the supplied equipment covering all the technical specializations that are required including: civil works TA, mechanical TA, electrical TA, instrumentation TA, software & PLC TA, ICCP TA. All the site activities can be also supported with a tele-assistance service.
Our team of engineers is used to visit sites around the world to advise on all aspects of our products.
After Sales
EUROCOM provides its Customers with turn-key solutions and comprehensive after-sale service, produces quality products which always comply with ISO 9001-2015 standards or better, and last generation hardware and software.
EUROCOM provide its Customers with reliable maintenance back-up services and constant technical support, all within a dedicated Customer oriented environment.
Eurocom retain comprehensive records of all the machines they have built. The records can be accessed quickly on our spare parts database. The spares supplied are guaranteed and backed by our detailed knowledge of all the consecutive modifications, or upgrades, that may have occurred since the equipment were supplied.
Our spares managers are available for advice at any time. We can recommend suitable spare parts both for holding on site as strategic spares, and for your long term needs for planned maintenance shut downs.
Eurocom is able to provide continued agreements covering spares and maintenance, mitigating the cost above by providing trained personnel where and when you need them.
As a supplier of engineered equipment, it is common for us to offer our end users on-site or in-house training courses. We have skilled engineers available which can train your staff in all aspects of equipment use, including detailed instructions for replacement of parts, adjustment and monitoring.
